A clear, step-by-step breakdown of Canada's most popular prepaid card — from purchase to cashback.
Find a Joker Card at any of the 11,000+ retail locations across Canada. Choose denominations from $25 to $500. Physical cards are sold in-store at places like Canadian Tire, Shoppers Drug Mart, Loblaws, and Sobeys.
Want it instantly? Buy a virtual Joker Prepaid Mastercard or Visa online at giftcards.ca and receive the card details by email.
To use your card for online, phone, or mail-order purchases, you must register it first. Visit cardholder.jokercard.ca and enter your:
Registration is free and takes under 2 minutes. In-store purchases do not require registration.
In-store: Swipe the magnetic strip on the back of the card and sign the receipt, just like a regular debit or credit card.
Online: Enter the 16-digit card number, expiry date, and CVV2 security code found on your card (or in your email for virtual cards).
Works anywhere Visa® or Mastercard® is accepted — worldwide.
The Joker Card automatically adds cashback to your balance when you shop at participating merchants. No activation required — it happens automatically at checkout.
Partner stores include Sephora, Gap, Hudson's Bay, Under Armour, Pottery Barn, American Eagle, and 30+ more leading Canadian retailers.
Always know what's left on your card before shopping. Check your balance for free:
Note: Retailers cannot tell you your card balance — always check in advance.
At select retailers (Canadian Tire, Loblaws, Rexall, Sobeys), you can purchase a virtual Joker Card in-store using the ScanIt system:
Avoid common mistakes Canadians make with prepaid cards.
Automated fuel pumps may pre-authorize a large amount. Always pay inside at the counter and specify the exact dollar amount you want to charge.
These merchants often hold extra funds for tips or incidentals. Make sure your card balance is higher than the purchase total. Consider paying separately for tips.
Since August 2020, transactions at European Economic Area merchants are limited to $75 CAD per transaction and $225 CAD lifetime per card.
If your purchase exceeds your card balance, you can split the payment — charge the remaining balance to the Joker Card and pay the difference another way (if the merchant allows it).
Buy your Joker Prepaid Card online and receive it by email instantly.